Terms of Service
Terms and Conditions for Bicycle Rent at Cycling united ljubljana
Valid from: 16/04/2023
A customer renting a bicycle from Cycling United Ljubljana (hirer) does so under the following Terms and Conditions:
Payment: The full balance for the rental amount has to be paid after receiving an invoice from Cycling United Ljubljana. Once the funds are received we will confirm the booking. The hirer is required to present their Passport or Personal Identity Card when picking up the bicycle. A security deposit of 200,00€ per bicycle is required. The person signing the rental contract must be over the age of 18 and is responsible for all equipment rented. Returning the bicycle before end of contract: There is no refund for bicycles returned before the end of the rental contract. Returning the bicycle(s) after the stipulated time on the contract will be penalized with 6,00€ an hour/bike, or fraction.
Rented Equipment: Bicycles and equipment hired on a rental agreement remain the property of Cycling United Ljubljana. The rented bicycle can only be used by the person that is indicated in the rental contract. The hirer is obliged to take good care of the bicycle taking all precautions necessary to protect the bicycle from damages, loss or robbery. At the end of the rental period a representative of Cycling United Ljubljana will determine the condition of the rented equipment and if necessary, evaluate any losses or damages occurred. The hirer is immediately and totally responsible for all damages or losses up to a maximum of the present price of replacing the bicycle.
Cancellation Policy is as follows: Prepaid reservations can be cancelled free of charge from 15 up to 21 days before the rental period starts, cancellations made from 8 to 14 days prior to the rental period start will be subject to a 50% cancellation fee of the full booking price, while cancellations received within 7 days before bicycle(s) pickup date will not be reimbursed. All cancellations must be in writing and sent to: info@cu-ljubljana.com
Handing over the bicycle: The hirer receives the bicycle in a good technical, safe and clean condition. The hirer checks this condition immediately and confirms it with his signature on the rental contract. The bicycle(s) must be returned in the same condition in which they left the shop. The hirer agrees at this moment to be responsible in case of theft, damage or breakage of the bicycle
Liability in case of accident: The hirer must have coverage through their own accident and/or liability insurance. You should carry insurance and identification documents while riding. Cycling United Ljubljana is not liable in any accident for damage to the customer or caused to third parties. Helmet use is mandatory. It’s the hirer’s responsibility to use the helmet. Non-compliance can affect any claims in case of accident. In cases of emergency and accidents the number is 112. It is always advisable to have a mobile phone with you.
Civil Responsibility and Limitations: Cycling United Ljubljana is not responsible for any fines or penalties that may result from the breaking of any traffic laws and rules. The customer is obliged to obey the traffic laws including stopping at Stop signs and stopping at traffic lights. The hirer is responsible for all damages that occur whether to himself or anyone else within the rental period. Cycling United Ljubljana is not liable for claims of injury or damages caused to themselves, to others and / or their property.
This Terms and Conditions conform to Slovenian law. The hirer agrees that Terms and Conditions are is binding on his family, his heirs, his legal assigns and his administrators and executors. The place of jurisdiction being exclusively in Slovenia.
In case of a flat tyre or mechanical breakdown, the transportation to our shop is at the customer’s own expense. We do not offer a pick-up service.
